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I lost my mobile device, is my data backed up?

Your data, information, and details are stored in your account.

Although your mobile device may have been stolen or lost, you can feel confident knowing that your data is *secure, and that you can still log into your Appraiser account and continue your work through the web application by visiting https://appraiser.housecanary.com.

From there, login with your credentials (email and password), you can continue where you left off.

All of your current Appraisals should appear in your dashboard. If you've forgotten your username and/or password, please see the following support article:

I forgot my username/password, what should I do?

*In addition to the information above, HouseCanary recommends changing your account password as soon as possible, to further secure your data. 

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